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Cookies Policy
This Cookies Policy explains how 24Casino uses cookies and similar technologies when you visit or use its website. It describes the types of cookies that may be used, why they are used, how third parties may be involved and how you can manage your preferences. This policy should be read together with the 24Casino Privacy Policy and any other applicable website terms.
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About cookies
Cookies are small text files that a website can place on your computer, mobile phone, tablet or other device. They help a website recognise a device, remember certain information and provide features that may make browsing easier. Similar technologies, such as pixels, tags, local storage and software development kits, may perform comparable functions. In this policy, we use the word cookies to refer to cookies and similar technologies unless stated otherwise.
Quick links
Cookies can be set by the website you are visiting, which are known as first-party cookies, or by another organisation that provides services for the website, which are known as third-party cookies. A cookie may be temporary and expire when you close your browser, or it may remain on your device for a longer period. The period for which a cookie remains active depends on its purpose and the settings applied to it.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information, including information connected with your account, device or use of the website. When this happens, the information may be treated as personal information under applicable privacy laws. 24Casino handles information in accordance with its privacy obligations and the Privacy Policy.
Some cookies are necessary for the website to work properly. Other cookies are optional and may be used to remember preferences, understand how visitors use the website, improve performance or support relevant advertising. Where required by law, 24Casino will seek consent before placing optional cookies on your device.
Cookies we may use
Strictly necessary cookies
Strictly necessary cookies support the basic operation, security and accessibility of the website. They may help with functions such as moving between pages, keeping a session active, processing requests, identifying unusual activity, maintaining account security and remembering choices that are essential to a service you have requested. These cookies are generally required for the website or a particular feature to operate, so they may not be available for opt-out through a cookie preference tool.
Preference and functionality cookies
Preference cookies remember choices you make so the website can provide a more convenient experience. For example, they may remember language, region, display or consent settings. Functionality cookies may support features that you choose to use. If you disable these cookies, some preferences may not be saved and you may need to make the same selection each time you visit.
Performance and analytics cookies
Performance and analytics cookies help 24Casino understand how visitors use the website. They may collect information such as pages visited, time spent on a page, navigation paths, browser type, device type and general interaction with website features. This information is normally used in an aggregated or otherwise organised form to identify errors, measure performance, improve content and make the website easier to use.
Advertising and marketing cookies
Advertising or marketing cookies may be used to help deliver, measure or limit advertising and promotional communications. They may assist with understanding whether a campaign has been viewed or whether a visitor has returned to the website. These cookies may also be used to build an interest profile based on browsing activity. 24Casino will use these cookies only where permitted and will provide a way to manage or withdraw consent where required.
Security, compliance and fraud prevention technologies
Cookies and similar technologies may also be used to help protect the website, accounts and transactions. These technologies can assist with detecting automated activity, repeated failed access attempts, suspicious behaviour, misuse of services and other activity that may create a security or compliance risk. They may be necessary to meet legal, regulatory, responsible gambling, identity verification or risk management obligations.
Third-party services and information
Some website features may be provided with assistance from third-party service providers. These providers may place or access cookies and similar technologies on 24Casino's behalf, or may collect information under their own privacy terms. Their services may include website analytics, security, content delivery, payment support, customer service tools, identity and compliance functions or advertising measurement.
Third-party cookies are subject to the relevant provider's policies as well as this policy. 24Casino takes reasonable steps to use service providers that are appropriate for the relevant function and to require suitable handling of information. However, the operation of third-party technologies may be outside 24Casino's direct control. You should review the privacy and cookie information published by those providers where you want further details.
Information collected through cookies may be processed in Australia or another country, depending on the services used and the location of the relevant provider. Where personal information is handled overseas, 24Casino will take steps required by applicable privacy laws. The Privacy Policy contains further general information about how personal information may be collected, used, disclosed, stored and protected.
Cookies may also be used to support age, identity, account, security and responsible gambling controls. Turning off optional cookies should not be treated as a way to avoid these controls. Some necessary technologies may continue to operate because they support legal, security or service requirements.
Managing cookie preferences
When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select the categories you are comfortable using. Your choices may be saved in a preference cookie. If you clear that cookie, change browser settings or use another device or browser, you may be asked to make your choices again.
You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, block some or all cookies, delete cookies when you close the browser and receive a warning before a cookie is saved. The exact process depends on your browser, device and operating system. Help information is usually available through the browser's settings or support pages.
- Accept or refuse optional cookies through the website's cookie preference tool, where available.
- Delete existing cookies from your browser or device settings.
- Block third-party cookies or restrict cookies from selected websites.
- Set your browser to notify you before cookies are stored.
- Use separate browser or device settings if different people use the same device.
Disabling or deleting cookies may affect the way the website works. You may not be able to use some features, remain signed in, save preferences or complete certain processes as intended. Blocking all cookies may also prevent essential functions from operating. For this reason, it is usually better to manage optional categories rather than block every cookie.
The choices available to you may depend on your location, the type of device you use, the services you access and the requirements that apply to 24Casino. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn. Some information may also continue to be processed where there is another lawful basis, such as security, legal compliance or the delivery of a service you have requested.
Changes, retention and questions
24Casino may update this Cookies Policy from time to time. Changes may be made to reflect updates to the website, new technologies, changes to service providers, changes in legal requirements or improvements to the way information is explained. The updated version will be made available on the website and will apply from the date shown in the published policy or, where no date is shown, from the time it is posted.
Cookie information is retained for different periods depending on its purpose. Some cookies expire when a browsing session ends, while others may remain for a defined period so that preferences or measurement information can be used on a later visit. Retention may also be affected by security, legal, compliance and record-keeping requirements. 24Casino aims to retain information only for as long as reasonably necessary for the purpose for which it was collected or as otherwise permitted by law.
This policy is intended to provide general information about cookies used in connection with the 24Casino website. It does not change any applicable website terms, account conditions, privacy notices, responsible gambling information or legal requirements. If there is an inconsistency between this policy and a specific notice shown when you use a particular service, the more specific notice may apply to that service.
If you have questions about this Cookies Policy, your cookie choices or the handling of information collected through cookies, please use the available contact or support options provided on the 24Casino website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure and appropriate channel.
